BidMass Frequently Asked Questions
1.Who determines whether bidders are eligible to bid in BidMass
The Office of the State Treasurer, Commonwealth of Massachusetts, approves all BidMass bidders.
2.Do bidders need special software or equipment to use BidMass?
No. The BidMass website can be accessed using any competent
Internet service provider and any popular browser. Faster response is
achieved with faster modems and faster Internet connections (e.g., ISDN
lines, T-1's, T-3's, etc.).
3.Who can observe auctions while in progress?
BidMass will permit anyone with the specific consent of the State Treasurer's Office to
watch BidMass auctions in progress. An administrator observes
auctions in progress for "trouble shooting" purposes. No one may observe
an auction without the consent of the State Treasurer's Office and special
access privileges granted by the auction administrator.
4.Who can view auction results once an auction is over?
The BidMass Results Page showing auction results is accessible to
any BidMass Registrant after an auction is over.
5.What are BidMass's security features?
No one can enter an auction without using their password and ID number.
BidMass maintains a continuous and permanent record showing the
time, identity and activity of everyone who "hits" the website. There is
a back-up server available at all times which hosts a duplicate copy of
the BidMass "code" and is capable of running all BidMass
applications with relatively little set-up time.
6.What if a bidder has a computer or Internet problem during an auction?
Most technical problems are discovered when bidders practice in the trial
auction (prior to the real auction), and are rectified shortly thereafter,
usually with the assistance of MuniAuction staff. MuniAuction staff is
available before, during and after the auction to answer technical
questions. Usually we are able to help bidders solve their problems
7.How does BidMass communicate last minute changes in the
Guidelines to users of the BidMass website?
BidMass will display the changes on the "Amendments Page" for the
related auction. Whenever amendments are added, the date and time of the
most recent change is prominently displayed on the website.
8.What is the purpose of the trial auction?
It is a bidding site identical to the real auction where prospective
bidders can practice bidding and the State Treasurer's Office can check
that all bidding parameters are properly set.
9.What steps must bidders take to participate in BidMass auctions?
In order to participate in BidMass auctions, bidders must:
- Complete registration form accessible from the "Home Page",
- Request admission to bid in specific BidMass auctions by clicking the "Request Admission" button on the "Selections Page",
- Answer all questions on "Acknowledgement Page" affirmatively.
10.Where can I find information about BidMass auctions completed
You can see a list of BidMass auctions completed to date by
clicking the "Results" button at the bottom of the BidMass "Home
Go to: BidMass Home Page
Please direct questions and comments to Auction Administrator